Returns & Exchanges

At Purple Rose Supply, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all components and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked carrier to send the package back to our fulfillment center for inspection.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the returned goods, we will process your refund or exchange within 5-7 business days.